Privacy Policy
Effective Date: September 18, 2025
JanSan University (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, enroll in courses, or otherwise engage with our services hosted on Thinkific and connected third-party applications.
By accessing our services, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following personal information:
- Contact Information: name, email address, and other details you provide during registration.
- Account & Enrollment Information: course enrollment, completion history, certificates, and progress tracking.
- Demographic Information: voluntarily provided information such as age, occupation, or region.
- Technical Information: IP address, browser type, device information, and cookies to improve platform performance.
- Payment Information: if applicable, payments are processed securely through third-party payment processors; we do not store credit card details.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide you with course access, certificates, and support services.
- To communicate with you regarding account activity, course updates, and administrative notices.
- To send marketing communications, newsletters, promotional offers, and updates about new courses or services.
- To improve our courses, services, and user experience.
- To comply with legal obligations and enforce our Terms of Use.
3. Email Communications & Consent
By providing your contact details and enrolling in JanSan University, you consent to receive both transactional emails (such as enrollment confirmations, receipts, and course updates) and marketing emails (such as newsletters, promotions, and new course announcements).
- You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the message.
- Please note that unsubscribing from marketing emails will not affect receipt of essential transactional communications related to your account or courses.
4. Sharing of Information
We may share your personal data with trusted third-party service providers who support our operations, including but not limited to:
- Thinkific (learning management system and course delivery)
- Constant Contact (email marketing services)
- Other vendors as reasonably necessary for payment processing, analytics, and communications
We will never sell, rent, or trade your personal data to third parties for marketing or any other purpose.
All third-party providers are required to process your data in compliance with applicable privacy laws and only for the purposes outlined in this policy.
5. International Data Transfers
Your personal data may be transferred to, and stored at, servers located outside of your country of residence. We implement safeguards, including standard contractual clauses, to ensure that your data is protected in accordance with applicable international laws such as the General Data Protection Regulation (GDPR).
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your location, you may have the following rights under applicable laws (such as GDPR):
- The right to access, correct, or delete your personal data.
- The right to restrict or object to processing.
- The right to data portability.
- The right to withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the details provided below.
8. Data Security
We use appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no system or method of transmission over the internet is 100% secure.
9. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve user experience, analyze usage, and deliver relevant content. You can control cookies through your browser settings.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
JanSan University
1521 N Argonne Rd Ste C #127
Spokane Valley, WA 99212
(509) 590-4045